Terms of Service

Last updated: March 15, 2026

1. Agreement to Terms

By accessing, browsing, registering for, or in any way using FlightKitten (the "Service"), operated by LUX Services LLC, a Delaware limited liability company ("Company," "we," "our," "us"), you ("User," "you," "your") acknowledge that you have read, understood, and irrevocably agree to be bound by these Terms of Service ("Terms"), together with our Privacy Policy, which is incorporated herein by reference. If you do not agree to every provision of these Terms in their entirety, you must immediately cease all use of the Service and delete your account.

We reserve the right to update, amend, or modify these Terms at any time by posting the revised version on this page and updating the "Last updated" date. Your continued use of the Service after any such changes constitutes your binding acceptance of the updated Terms. It is solely your responsibility to review these Terms periodically. Material changes may also be communicated via email at our discretion, but such notification is not a prerequisite for changes to take effect.

2. Service Description & Nature of Data

FlightKitten is an economy flight price monitoring and alerting platform. We periodically scan publicly available airfare data obtained from third-party data providers and notify users when prices appear to drop below their specified target prices.

CRITICAL DISCLAIMER: WE ARE NOT A TRAVEL AGENCY, AIRLINE, TICKET BROKER, ONLINE TRAVEL AGENCY (OTA), OR BOOKING PLATFORM. We do not sell, book, issue, hold, reserve, or guarantee any flights, tickets, seats, or travel services of any kind. We have no contractual, agency, partnership, or commercial relationship with any airline, booking platform, travel provider, or data aggregator. Any booking, purchase, or financial transaction you make is a completely separate and independent transaction between you and the airline or travel provider. We are not a party to any such transaction.

All prices displayed are approximate estimates only. They are sourced from third-party data providers at a single point in time during each scan cycle. We do not store, set, control, verify, or guarantee any fare prices. Flight prices are inherently volatile, dynamic, and can change at any moment — sometimes within seconds — without notice or reason.

Actual fares shown by airlines or booking platforms at the time you attempt to purchase may differ, sometimes significantly and materially, from the estimates we display. Price variations may occur due to, but are not limited to: the time elapsed since our scan; your geographic location or IP address; currency conversions and exchange rate fluctuations; airline dynamic pricing algorithms; seat availability changes; fare class availability; browser, device, or operating system differences; cached, stale, or delayed data from third-party providers; promotional pricing that has expired; booking fees, taxes, surcharges, or baggage fees not included in the displayed estimate; or any other factors entirely outside our control.

YOU ACKNOWLEDGE AND AGREE THAT ANY FARE INFORMATION PROVIDED BY THE SERVICE IS FOR GENERAL INFORMATIONAL AND REFERENCE PURPOSES ONLY. IT DOES NOT CONSTITUTE AN OFFER, SOLICITATION, GUARANTEE, OR PROMISE OF ANY FARE, PRICE, AVAILABILITY, SEAT, OR ROUTE. YOU ARE SOLELY AND ENTIRELY RESPONSIBLE FOR INDEPENDENTLY VERIFYING ALL FARE DETAILS, AVAILABILITY, AND FINAL PRICING DIRECTLY WITH THE AIRLINE OR BOOKING PLATFORM BEFORE MAKING ANY PURCHASE OR FINANCIAL DECISION.

3. Expired, Changed, or Unavailable Prices

YOU EXPRESSLY ACKNOWLEDGE, UNDERSTAND, AND AGREE THAT FLIGHT PRICES DISPLAYED BY THE SERVICE MAY HAVE ALREADY EXPIRED, CHANGED, OR BECOME UNAVAILABLE BY THE TIME YOU RECEIVE AN ALERT, VIEW THE PRICE, OR ATTEMPT TO BOOK. THIS IS AN INHERENT AND UNAVOIDABLE CHARACTERISTIC OF FLIGHT PRICE MONITORING AND DOES NOT CONSTITUTE A DEFECT, ERROR, OR FAILURE OF THE SERVICE.

Because of the fundamental nature of airline pricing — which is dynamic, volatile, subject to real-time seat inventory changes, and controlled entirely by third parties — there is always an inherent delay between when we scan a fare and when you receive and act upon that information. During that delay, prices can and often will change. We make no representation or warranty whatsoever that any price shown in the Service will be available at any point in time, whether now or in the future.

You acknowledge that our Service operates on a periodic scan basis and is not a real-time, live pricing feed. Scans occur at intervals determined by your subscription tier and system capacity. Between scans, fare prices may change multiple times without detection by our system. You waive any and all claims arising from, related to, or in connection with expired, changed, stale, inaccurate, incomplete, or unavailable pricing information.

4. No Professional, Financial, or Travel Advice

The Service does not provide financial, travel, investment, legal, tax, or any other form of professional advice. Alerts, price information, historical trends, and other data presented through the Service are purely informational and should not be relied upon as a basis for any financial commitment, travel decision, or booking action. Any decision to purchase a flight, commit funds, or take any other action based on information provided by or derived from the Service is made entirely at your own discretion, judgment, and risk. We expressly disclaim any fiduciary duty or advisory relationship with any user.

5. Eligibility

You must be at least 18 years old and legally capable of entering into binding agreements in your jurisdiction to use this Service. By creating an account, you represent and warrant that the information you provide is accurate, current, and complete, and that you have the legal capacity and authority to accept these Terms on your own behalf or on behalf of any entity you represent.

6. Accounts

You are solely responsible for maintaining the confidentiality and security of your account credentials, including your password and any access tokens, and for all activities, actions, and transactions that occur under your account, whether or not authorized by you. You agree to immediately notify us at support@flightkitten.com if you suspect any unauthorized use of your account or any other security breach. We reserve the right to suspend, restrict, or terminate accounts that violate these Terms, that we reasonably believe are being used fraudulently or abusively, or for any other reason at our sole discretion, without prior notice, refund, or liability.

7. Subscription Plans & Billing

The Service offers paid subscription plans ("Starter," "Core," and "Pro") with a 14-day free trial period for new users. Paid plans are available on a monthly or annual billing cycle. Prices are listed in US Dollars (USD) and displayed on our pricing page.

  • Monthly subscriptions are billed at the start of each billing period and renew automatically until cancelled. You authorize us to charge your designated payment method on a recurring basis.
  • Annual subscriptions are billed as a single upfront payment for 12 months of service at a discounted rate and renew automatically at the end of each annual period unless cancelled before the renewal date.
  • All payments are processed securely through Stripe, Inc. We do not store your credit card information on our servers. By subscribing, you also agree to Stripe's Terms of Service and Privacy Policy.
  • You may upgrade, downgrade, or cancel your subscription at any time from your account settings. Downgrades and cancellations take effect at the end of the current billing period. No partial refunds, credits, or prorated adjustments will be issued for unused portions of any billing period.
  • We reserve the right to change pricing at any time. Existing subscribers will receive 30 days' advance notice of pricing changes via email. Continued use of the Service after a price change takes effect constitutes acceptance of the new pricing. If you do not agree with a price change, you must cancel your subscription before the new pricing takes effect.

Free Trial. New users receive a 14-day free trial. A valid payment method is required to start a trial, but you will not be charged during the 14-day trial period. You may cancel at any time during the trial without being charged. At the end of the trial period, you may choose a paid plan to continue. If you do not subscribe, your account will be paused — your watchlists and data will be preserved, but active scanning and alerting will stop.

Cancellation. Upon cancellation, your plan remains active until the end of the current billing period. After that, your account is paused. Your existing watchlists and historical data will be preserved, but active scanning and alerting will stop. Cancellations can be made at any time from your account settings — no cancellation fees apply. You may reactivate at any time by subscribing to a paid plan.

Taxes. All prices are exclusive of applicable sales tax, VAT, GST, or other government-imposed charges. You are responsible for any taxes that may apply based on your jurisdiction. Where required by law, applicable taxes will be calculated and added at checkout by our payment processor.

8. Refund Policy

Due to the nature of digital subscription services where value is delivered continuously through automated scans, data processing, and alerts, all payments are final and non-refundable except in the following narrowly defined circumstances:

  • We are unable to provide the core Service (scanning and alerting) for a sustained and continuous period exceeding 7 calendar days due to a fault solely attributable to our systems (not third-party providers, APIs, or your email provider).
  • You are accidentally charged after a valid cancellation that was confirmed and acknowledged by our system and you can provide proof of such confirmation.
  • Where legally mandated by applicable and controlling consumer protection laws in your jurisdiction that cannot be waived by contract.

The following are explicitly and definitively NOT grounds for a refund under any circumstances:

  • Dissatisfaction with fare prices found, quality of deals, or deals not found.
  • Deals, fares, or prices that expired, changed, or became unavailable before you could book.
  • Fares that differed in any amount from our estimates when you attempted to book on a third-party platform.
  • Insufficient alert frequency, scan frequency, or coverage of specific routes or destinations.
  • Personal changes to your travel plans, schedule, or preferences.
  • Failure to receive email notifications due to factors outside our control, including but not limited to: spam filters, inbox rules, email provider policies, server outages, mail delivery delays, your email provider's content filtering, full inboxes, or incorrect email addresses.
  • Dissatisfaction with the number, quality, or relevance of watchlists, routes, or destinations available.
  • Booking errors, payment failures, or issues that occurred on a third-party airline or travel booking platform.
  • Changes to airline routes, schedules, policies, or fare structures.

Refund requests must be submitted in writing to support@flightkitten.com within 14 calendar days of the charge in question. Requests submitted after 14 days will not be considered.

9. Service Availability & Modifications

We reserve the right to modify, suspend, discontinue, limit, or restrict any aspect of the Service at any time, with or without notice, including but not limited to: scan frequency and timing, number of supported routes and destinations, data providers and data sources used, features and functionality offered, alert delivery methods, the structure and pricing of subscription tiers, API rate limits, and system maintenance windows. We shall not be liable to you or any third party for any such modification, suspension, or discontinuation.

The Service depends on third-party data providers, APIs, infrastructure, and email delivery services. We do not guarantee uninterrupted, continuous, error-free, or real-time access, and service interruptions may occur at any time due to scheduled or unscheduled maintenance, provider outages, API changes or deprecations, rate limiting, network failures, or circumstances beyond our control. No credits, refunds, compensation, or damages shall be issued for temporary or extended service interruptions of any duration.

10. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws, regulations, or third-party rights.
  • Attempt to gain unauthorized access to any part of the Service, other users' accounts, or our systems, networks, and infrastructure.
  • Use automated tools, bots, scrapers, crawlers, or other technical means to access the Service in a manner that exceeds normal individual usage patterns or circumvents rate limits.
  • Resell, redistribute, sublicense, commercially exploit, or make available to third parties the Service, its data, or any fare information obtained through it without our prior written consent.
  • Interfere with or disrupt the integrity, performance, security, or availability of the Service or its underlying infrastructure.
  • Use fare data from the Service to gain any unfair commercial advantage, including but not limited to operating a competing service, reselling fare alerts, or providing commercial fare analysis.
  • Create multiple accounts to circumvent subscription tier limits, trial restrictions, or usage policies.
  • Provide false, misleading, or fraudulent information when creating or maintaining your account.
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, algorithms, or data processing methods of the Service.

Violation of these terms may result in immediate and permanent termination of your account without refund, prior notice, or liability on our part.

11. Intellectual Property

All content, features, functionality, software, source code, algorithms, data models, design elements, user interface elements, branding, trademarks, trade names, trade dress, mascots, logos, graphics, and all other intellectual property rights of the Service are and shall remain the exclusive property of LUX Services LLC or its licensors. You may not copy, reproduce, modify, distribute, transmit, display, reverse engineer, create derivative works from, or otherwise exploit any part of the Service without our prior written consent. You are granted a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use the Service solely for your personal, non-commercial purposes in accordance with these Terms. This license does not include any right to resell or commercially use the Service or its contents.

12. Third-Party Services, Data & Platforms

The Service integrates with and depends upon third-party providers for payment processing (Stripe), authentication (Supabase), email delivery (Resend), hosting (Vercel), and flight data aggregation (various providers). We do not control, endorse, guarantee, or assume any responsibility for the content, accuracy, availability, reliability, security, privacy practices, or policies of any third-party services or data providers.

All fare data displayed within the Service originates entirely from third-party sources. We do not independently verify, audit, validate, or guarantee the accuracy, completeness, timeliness, reliability, or availability of this data. Third-party data providers may deliver inaccurate, incomplete, outdated, cached, or otherwise unreliable pricing information at any time and without notice. We have no control over and accept no responsibility for the quality or reliability of third-party data.

Your use of any third-party services linked from, referenced by, or integrated with our Service is governed entirely by their respective terms, conditions, and privacy policies. We bear no responsibility for your interactions with, purchases from, or disputes with those platforms.

13. Comprehensive Assumption of Risk

BY USING THE SERVICE, YOU EXPRESSLY AND VOLUNTARILY ACKNOWLEDGE, UNDERSTAND, ACCEPT, AND ASSUME ALL RISKS ASSOCIATED WITH USING THE SERVICE, INCLUDING BUT NOT LIMITED TO EACH AND ALL OF THE FOLLOWING:

  • Price Accuracy: Fare prices displayed are approximate estimates that may not reflect the actual price at the time of viewing or booking. Prices may be stale, cached, rounded, converted from foreign currencies, or otherwise inaccurate.
  • Price Expiration: Fares may have already expired, sold out, or changed by the time you receive any alert, open the Service, or attempt to book. This is expected behavior, not a service failure.
  • Price Variance: Prices may vary based on your geographic location, the device, browser, or operating system you use, your browsing history, cookies, loyalty memberships, time of day, day of week, and other factors entirely outside our and your control.
  • Alert Timing: Deal alerts may arrive after a fare has already changed, increased, sold out, or is no longer available. Alert delivery depends on email infrastructure and your email provider, both of which are outside our control.
  • Scan Limitations: We may fail to detect certain fare drops, price changes, new routes, or availability changes due to limitations of our data sources, scan timing, scan frequency, system capacity, API rate limits, third-party outages, or system errors.
  • Data Reliability: Third-party data providers may deliver inaccurate, incomplete, outdated, cached, duplicated, or outright wrong pricing information at any time without warning.
  • Market Volatility: Airline pricing is inherently dynamic, volatile, and unpredictable. Fares can change at any moment, multiple times per day, without notice, for reasons entirely outside anyone's control.
  • Booking Responsibility: Any booking decisions, purchases, financial commitments, or actions you make based on our alerts or displayed information are your sole and absolute responsibility. We are not a party to and bear no liability for any booking transaction.
  • No Guaranteed Savings: We do not guarantee that you will find any deals, save any money, or receive any alerts of value. The Service is a monitoring tool only — results depend entirely on market conditions, route availability, your watchlist configurations, and factors beyond our control.
  • Hidden Fees: Displayed fare estimates may or may not include taxes, surcharges, booking fees, baggage fees, seat selection fees, or other ancillary charges that the airline or booking platform may add. The final booking price may be significantly higher than the estimate shown.
  • Route Availability: Routes, airlines, and flight schedules shown may be discontinued, modified, or unavailable at any time without notice.

14. Disclaimer of Warranties

THE SERVICE, INCLUDING ALL CONTENT, DATA, FEATURES, ALERTS, AND FUNCTIONALITY, IS PROVIDED STRICTLY ON AN "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE HEREBY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, RELIABILITY, TIMELINESS, TITLE, AND NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, WE MAKE NO WARRANTY OR REPRESENTATION WHATSOEVER THAT: (A) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS; (B) ANY FLIGHT PRICES, FARE DATA, TREND ANALYSIS, OR ALERTS DISPLAYED WILL BE ACCURATE, CURRENT, COMPLETE, RELIABLE, OR AVAILABLE FOR BOOKING AT THE DISPLAYED PRICE OR ANY PRICE; (C) ANY DEAL ALERT WILL RESULT IN AN ACTUAL SAVINGS, AVAILABLE FARE, BOOKABLE TICKET, OR ANY FINANCIAL BENEFIT WHATSOEVER; (D) THE SERVICE WILL DETECT ALL OR ANY PARTICULAR FARE DROPS, PRICE CHANGES, OR AVAILABILITY CHANGES; (E) DEFECTS, ERRORS, INACCURACIES, OR DATA GAPS WILL BE CORRECTED IN ANY TIMEFRAME OR AT ALL; (F) EMAIL NOTIFICATIONS, ALERTS, OR COMMUNICATIONS WILL BE DELIVERED SUCCESSFULLY, COMPLETELY, OR IN A TIMELY MANNER; OR (G) THE SERVICE WILL MEET YOUR EXPECTATIONS, REQUIREMENTS, OR PRODUCE ANY SPECIFIC RESULT.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES. IN SUCH JURISDICTIONS, THE ABOVE EXCLUSIONS SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LUX SERVICES LLC, ITS MEMBERS, MANAGERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, SUCCESSORS, ASSIGNS, AND LICENSORS (COLLECTIVELY, THE "RELEASED PARTIES") SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO: LOSS OF PROFITS, REVENUE, INCOME, DATA, USE, GOODWILL, BUSINESS OPPORTUNITIES, OR OTHER INTANGIBLE LOSSES; MISSED, EXPIRED, SOLD-OUT, OR UNAVAILABLE TRAVEL DEALS OR FARES; FARE PRICE DISCREPANCIES OF ANY AMOUNT BETWEEN OUR ESTIMATES AND ACTUAL BOOKING PRICES; COSTS, LOSSES, OR DAMAGES INCURRED DUE TO RELIANCE ON FARE DATA, ALERTS, OR INFORMATION PROVIDED BY OR DERIVED FROM THE SERVICE; FAILURE TO RECEIVE, OPEN, READ, OR ACT ON ALERTS IN TIME; BOOKING DECISIONS, PURCHASES, OR FINANCIAL COMMITMENTS MADE BASED ON INFORMATION FROM THE SERVICE; THIRD-PARTY BOOKING ERRORS, CANCELLATIONS, OR DISPUTES; CHANGES IN AIRLINE PRICING, ROUTES, SCHEDULES, OR POLICIES; LOSS OF TRAVEL OPPORTUNITIES; INCONVENIENCE OR EMOTIONAL DISTRESS; OR ANY OTHER DAMAGES ARISING OUT OF, RELATED TO, OR IN CONNECTION WITH YOUR USE OF, INABILITY TO USE, OR RELIANCE UPON THE SERVICE.

IN NO EVENT SHALL THE AGGREGATE, CUMULATIVE LIABILITY OF ALL RELEASED PARTIES FOR ALL CLAIMS OF ANY KIND ARISING OUT OF OR RELATED TO THE SERVICE EXCEED THE LESSER OF: (A) THE TOTAL AMOUNT YOU ACTUALLY PAID TO US IN SUBSCRIPTION FEES IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE FIRST CLAIM; OR (B) FIFTY UNITED STATES DOLLARS (US $50.00). THIS LIMITATION APPLIES REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, WARRANTY, INDEMNIFICATION, OR OTHERWISE.

THIS LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW, REGARDLESS OF WHETHER WE HAVE BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF THE FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

16. Indemnification

You agree to indemnify, defend, and hold harmless the Released Parties (as defined in Section 15) from and against any and all claims, demands, suits, actions, liabilities, damages, losses, costs, penalties, fines, and expenses (including reasonable attorneys' fees, court costs, and expert witness fees) arising out of or in any way connected with: (a) your access to or use of the Service; (b) your violation of these Terms or any applicable law or regulation; (c) any booking, purchase, financial commitment, or decision you make based on information obtained through or derived from the Service; (d) any dispute between you and any airline, travel provider, booking platform, or third party; (e) your violation of any third-party rights, including intellectual property rights; (f) any claim that your use of the Service caused damage to a third party; or (g) any inaccurate, misleading, or false information you provide to us or through the Service.

17. Dispute Resolution & Binding Arbitration

Informal Resolution. Before initiating any formal legal proceeding, you agree to first contact us at support@flightkitten.com and attempt in good faith to resolve any dispute, claim, or controversy informally within 60 calendar days.

Binding Arbitration. If we are unable to resolve a dispute informally within the 60-day period, you agree that any and all disputes, claims, or controversies arising out of, relating to, or in connection with these Terms, the Service, or any aspect of the relationship between you and LUX Services LLC shall be resolved exclusively by final and binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect. The arbitration shall take place in Dover, Delaware, or at another location mutually agreed upon in writing, and shall be conducted by a single arbitrator selected in accordance with the AAA Rules. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. The arbitrator shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability, or formation of these Terms.

CLASS ACTION WAIVER: YOU AND LUX SERVICES LLC EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ACTION, CONSOLIDATED ACTION, REPRESENTATIVE ACTION, OR PRIVATE ATTORNEY GENERAL ACTION. YOU EXPRESSLY AND IRREVOCABLY WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT, CLASS-WIDE ARBITRATION, OR ANY FORM OF COLLECTIVE OR REPRESENTATIVE PROCEEDING.

JURY TRIAL WAIVER: TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AND LUX SERVICES LLC EACH WAIVE ANY CONSTITUTIONAL, STATUTORY, AND COMMON LAW RIGHT TO A TRIAL BY JURY.

18. Release of Claims

YOU HEREBY VOLUNTARILY, KNOWINGLY, AND IRREVOCABLY RELEASE, DISCHARGE, AND WAIVE ANY AND ALL CLAIMS, DEMANDS, CAUSES OF ACTION, AND SUITS OF ANY KIND AGAINST THE RELEASED PARTIES ARISING OUT OF OR RELATING TO: ANY FARE PRICE DISCREPANCY, INACCURACY, OR UNAVAILABILITY; ANY EXPIRED, CHANGED, OR SOLD-OUT DEAL; ANY BOOKING FAILURE, ERROR, OR DISPUTE WITH A THIRD-PARTY PROVIDER; ANY FINANCIAL LOSS, OPPORTUNITY COST, OR CONSEQUENTIAL DAMAGE; OR ANY OTHER MATTER RELATING TO YOUR USE OF THE SERVICE.

If you are a California resident, you hereby waive California Civil Code Section 1542, which states: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party."

19. Force Majeure

We shall not be liable for any failure, delay, or interruption in performing our obligations under these Terms due to causes beyond our reasonable control, including but not limited to: natural disasters; acts of war, terrorism, or civil unrest; epidemics, pandemics, or public health emergencies; government actions, orders, or regulations; third-party API outages, deprecations, or changes; internet or telecommunications infrastructure failures; power outages; cyberattacks or security incidents; changes in airline pricing systems, fare structures, or data availability; data provider outages or policy changes; or any other force majeure event.

20. Email & Notification Disclaimer

The Service delivers alerts and notifications primarily through email. We do not guarantee the delivery, receipt, timeliness, or completeness of any email notification or alert. Email delivery may be affected by spam filters, inbox rules and policies, email provider filtering algorithms, greylisting, server outages, network delays, DNS issues, IP reputation changes, or other factors entirely outside our control. It is solely your responsibility to ensure that emails from our domain (@flightkitten.com) are whitelisted, not blocked, and not filtered in your email settings. We shall not be liable for any missed deals, expired fares, financial losses, or any other consequences resulting from undelivered, delayed, filtered, or missed email notifications.

21. No Guarantee of Savings or Results

FlightKitten is a price monitoring tool. We make absolutely no guarantee, representation, or warranty that using the Service will result in any savings, better deals, more affordable travel, or any financial benefit whatsoever. Deal availability depends entirely on airline pricing decisions, market conditions, route demand, seasonality, and countless other factors completely outside our control. Your subscription fee pays for access to our scanning and alerting technology, not for guaranteed results, specific outcomes, or a minimum number of deals.

22. Termination

We may suspend, restrict, or terminate your access to the Service at any time, with or without cause, with or without notice, and without any liability to you. Upon termination, your right to use the Service will immediately cease, and any data associated with your account may be permanently deleted after a reasonable retention period (up to 30 days). You may delete your account at any time from your account settings. Sections 2, 3, 4, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 23, 24, and 25 shall survive any termination, expiration, or cancellation of these Terms and your use of the Service.

23. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles or rules. To the extent that any judicial proceedings are permitted under these Terms (i.e., matters falling outside the scope of binding arbitration), you irrevocably consent and submit to the exclusive personal jurisdiction of the state and federal courts located in the State of Delaware.

24. Severability & Interpretation

If any provision of these Terms is found by a court or arbitrator of competent jurisdiction to be unenforceable, invalid, or illegal, that provision will be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed from these Terms. The remaining provisions will continue in full force and effect. The failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Headings are for convenience only and do not affect interpretation.

25. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire and complete agreement between you and LUX Services LLC regarding your use of the Service. These Terms supersede all prior or contemporaneous agreements, discussions, negotiations, representations, warranties, or understandings, whether written, oral, or electronic, relating to the subject matter hereof. No amendment to these Terms shall be effective unless made in writing by us and posted on this page.

Contact Us

If you have questions about these Terms, please contact us:

LUX Services LLC
8 The Green, STE R, Dover, DE 19901
United States
Email: support@flightkitten.com